Shipping and Delivery Policy
At Musical Baba, we are committed to providing a seamless shopping experience, ensuring that your orders are delivered safely, promptly, and efficiently. Please review our shipping and delivery policy to understand how we process and handle your orders.
Shipping Destinations
We proudly offer worldwide shipping, delivering to customers across the globe. No matter where you are, Musical Baba ensures your musical gear reaches you.
Processing Time
- Order Processing: Orders are processed within 1-3 business days after successful payment confirmation.
- Custom Orders: Items requiring customization or special requests may take additional processing time, which will be communicated at checkout.
Shipping Time
- Domestic Delivery (Within India): Estimated delivery within 3-7 business days.
- International Delivery: Estimated delivery within 7-15 business days, depending on your location and customs processing times.
Please note: Delivery times are estimates and may vary due to unforeseen factors like customs delays, holidays, or carrier issues.
Shipping Charges
- Domestic Orders: Free shipping on orders above ₹2999. Standard shipping rates apply to orders below the threshold.
- International Orders: Shipping charges are calculated at checkout based on location and order weight.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor the delivery progress. You can track your order through our website or the courier’s tracking portal.
Customs, Duties & Taxes (International Orders)
International shipments may be subject to customs duties, taxes, or import fees. Musical Baba is not responsible for these charges, which are determined by your country’s regulations. Please check with your local customs office for more information.
Shipping Delays
While we strive to meet our delivery estimates, some delays may occur beyond our control (e.g., weather conditions, customs inspections). We appreciate your understanding and will keep you updated on any significant delays.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us at [support@musicalbaba.com] within 48 hours of delivery for assistance.
- Provide your order number and photos (if damaged) for quicker resolution.
- We will work with the carrier to investigate and resolve the issue promptly.
Need Help?
For any shipping-related questions, feel free to contact our customer support team at [support@musicalbaba.com] or through our contact page. We are here to assist you every step of the way!
Thank you for choosing Musical Baba – bringing music to your doorstep, wherever you are! 🎵